event mechanics

Online business models. I hadn’t thought about ‘business’ at all except in a critical (but not always negative) sense until about a year ago. Here is an abstract to a paper I have in the works. However, I’ve been thinking about business models for the magazines since I’ve been involved in developing a new online presence for some of them. This post is the result of some of the thinking I have been doing on the subject and has been in the works for a while now (several weeks). I’ve been thinking about it constantly but have little time to actually work on it.

I work at Express Media Group, which publishes a number of niche-market enthusiast titles. EMG is currently developing its online presence and is working on ways to successfully integrate print and online publishing. As well as working as a Production Editor, I’ve been involved in developing some of the websites for the motoring titles. The first new website up is that for Zoom magazine.

We have a massive advertising campaign starting tomorrow that requires the other websites to be up and I am waiting on our overworked web team to finish them. I look forward to seeing the results.

I’ve been carrying out research in my own time to think about new business models that integrate print and online publishing. I have no official role in this at EMG (yet), rather I have been treating it as an extension of my PhD research on enthusiasm in modified-car culture where I looked at the relation between the enthusiast media and the scene over a 30 year period.

I used philosophical concepts to examine the composition of power relations in the organisation of the scene (dispositif) and how this has changed a number of times over the time period (an event-based conception of history). Now it seems my research is going to be the most relevant if it is developed in a simple set of critical tools for understanding legacy business models.

The general character of these legacy business models is mostly well understood. The current public workshops being hosted by the FTC are working on the issues and problems of “how the Internet has affected journalism”. The FTC has posted a Staff Discussion Draft paper that explores some of the points raised over the course of several months worth of hearings. In the first few pages of the paper (2-3) the FTC outlines the general problem with legacy business models faced by all print-based publishers. I have extracted the three main points below:

1. Newspapers’ revenues from advertising have fallen approximately 45% since 2000. For example, classified advertising accounted for $19.6 billion in revenue for newspapers in 2000, $10.2 billion in 2008, and is estimated to be only $6.0 billion in 2009.
2. With the advent of the Internet, advertisers have many more ways in which to reach consumers, including, for example, through a marketer’s own website or through topical websites that relate to the products that an advertiser wants to sell (e.g., a soccer blog for soccer equipment). Search engines also provide sites for advertising related to particular search queries.
3. Although some types of online advertising (e.g., advertising targeted to a consumer’s known interests) can generate greater revenue than other types (e.g., banner ads), the vast supply of online sites for advertising reduces the amount that an online news site can charge for advertising at its site. This means that online advertising typically generates much less revenue than print advertising (often described as “digital dimes” as compared to the dollars generated by print ads). It appears unlikely that online advertising revenues will ever be sufficient to replace the print advertising revenues that newspapers previously received.

First year journalism students are taught about the ‘news hole’ well in the actual publishing business there is often an ‘advertising hole’ as well. As more advertisers have moved online to directly target the niche market enthusiast communities that the advertiser services, there are less advertisers looking at print-based advertising. Of course, this is a generalisation as there are many enthusiast communities, of mostly older enthusiasts, that have not gone online.

All is not lost, however. There are other ways to sell advertising beyond simple ‘display’-type advertising. Dan Blank has a good post up from over a year ago on different sources of revenue for online media publishers.

The main goal here is for editorial teams to be pursuing fewer standalone articles that rely solely on CPM ads, and look to more integrated packages that build many products from a single effort.

For the last six years or so I have long looked at this from the flip side. Media events assembled from a series of inter-related texts. Often these texts are assembled around a non-media product, so a product is doubled as its media-based simulacra. It was the basis of my work I carried out on exchange to Sweden during my PhD looking at media events not as the media coverage of an event, but the event produced through the media.

In social media circles posting the same material across a number of channels is called ‘content leverage’. So a Facebook post about a blog post describing a Youtube video is Tweeted. At EMG I have been working on producing media content from single opportunities that can be distributed across a number of media channels. So far the best example of this was an ECU guide in Zoom issue 147 that is currently on the stands. I have several hours of video that I shot and I am currently editing to be posted to our Youtube channel and posted to our blog. Here is an example:

The real problem with thinking about new business models for niche/enthusiast media that integrate online and print elements is that most of the current discussion about the state of print media has been about ‘hard news’. Niche/enthusiast media and ‘hard news’ work following different journalistic models of content production. For example, Blank writes:

An underlying theme in many of these is to create evergreen content whose shelf life is longer than a news article – with multiple segments that extend the ways you can market it and sell it. Focusing on business needs beyond the cycle of “breaking news” may diminish the reliance on the single revenue model of advertising.

We already do this to a certain extent, but we are going to be doing much more of this style of content production and it is going to be a real challenge for editorial teams working under increasingly tight deadlines (we make a magazine per week on average!). To make this possible Blank has two suggestions:

1) Editorial teams mapping out a product roadmap, not just an editorial calendar.
2) Editorial teams working more closely with their sales teams to come up with these ideas, and ensure that the sales dept has this information with enough time to test the market, and ideally, sell these products.

Working closer to advertising sales teams is not a problem, the other challenge, beyond deadlines, is getting a sense of what is happening in the scene. There is so much activity nowadays that to track it all, even just all the online activity, for the scene in Australia is a full-time role.

So where to go from here? I am currently rewriting some of my PhD research for a draft paper about legacy media business models for niche/enthusiast media.

I’ve been a bit busy lately and have been neglecting my blog.

Firstly, I’ve been promoted at my day job from Feature Writer to Production Editor. This has meant a different set of responsibilities, which I am enjoying, but also a new set of opportunities. I’ve been attacking these new opportunities with gusto as my activities and capacities are now more visible within the workplace. One opportunity has been to take on some of the responsibilities of event management for our presence at certain car shows. I’ve been developing event strategies to maximise the benefit to the magazines and these strategies have been received well by management and the other editorial teams.

Secondly, I’ve taken on another job that is mostly at night. This is back at Gleebooks working events. I have been made Assistant Events Manager and my responsibilities so far mainly include staff rosters and some initial tentative forays into social media. I will also be organising the Gleebooks presence at conferences and other similar events. This is basically all event management work.

There are some other exciting developments that may or may not happen, but more on these as they come to fruition (or not).

I am also behind on some promised writing, including a blog post on here about the Ford Fiesta Econetic which I had on loan from Ford as a media car and a book chapter on Derrida and Marx for a forthcoming book. I am hoping to wrap both of these up by the end of this weekend.

New thoughts are rare to me now. Thoughts that are worth dancing with in my mind. Thoughts I want to buy a drink, that I want to ask home, that I want to seduce and be seduced by me. That I want to be brave for. Thoughts that scare me.

There is a meeting. Between someone with power and someone who has power exerted over them. I read somewhere once that power is the capacity to get someone to carry out one’s will. It isn’t. Power is the capacity to get someone to share your expectations. The transference of action, the extension of one’s capacity to act, is a dumb force. It is muted. You can’t have a conversation with it. You can manipulate it like a lever. This has to happen, therefore I can make this happen. It can be reversed. It is a weak power.

For someone to share you expectations means there is a temporal feedback loop. It is inescapable. A future event guides your actions. You have an expectation of what should happen and it isn’t your own. It is inevitable. This is far more profound that getting someone to act. One is a question of ideology, a question that can be answered with action. The other serves as the basis for reality itself. There is no question, because all questions assume it.

Within this meeting the person with power acts with a ruthlessness. They are ruthless which means they don’t care about the other person’s expectations. There is no ethical dialogue of a common goal, of shared equitable expectations. To be ruthless means imposing one’s expectations on another.

It also means acting without shame. You need to be shameless to be ruthless. Most decent human beings feel shame when they impose their will by forcing someone to share their expectations.

The profit motive of capital is how we describe its ruthlessness. Capital has no shame.

In the meeting the person without power is in a room full of his bosses, his managers. They all share expectations. They want him to share their expectations. For that he shall be rewarded. He needs to learn how to become shameless.

Or figure out how to make them feel ashamed.

My ute is getting repaired after being hit in the rear quarter panel. I have been car-less for half a week, but today I am off to pick up a Ford Fiesta Econetic from Ford. It is one of their media cars. I am grateful that I’ll have some wheels again!

It should be interesting driving the Econetic as it is literally one of the next generation of vehicles. By that I mean there is a forthcoming tipping point where most cars on the road will be turbo diesel (like the Econetic or Mini D), hybrid (Prius or various Lexus models) or extremely small kei-class type vehicles (like the Alto). It will be my first experience properly driving one of the next generation of vehicles. The last time this happened involved a long process in the mid to late-1980s and it involved the shift from leaded petrol to ULP, archaic pushrod engine design to overhead cam, a shift in aesthetics from a large, squared off body shape to something more aerodynamic. When you go shopping for a vehicle now you are choosing between two iterations of the automotive market before choosing between vehicles within the respective markets.

This can be represented in the vehicles I have owned. Here is a late night photo of me working on my 1981 Ford XD Falcon:

It has a 5.8 litre V8 engine, four speed Toploader gearbox and 9in differential. I’ve owned it for 12 years.

Next is my 1994 Ford ED XR6 that I just sold:

It has a 4 litre OHC straight six cylinder engine and drove far nicer than my XD.

Next is my 2006 Ford BF XR6 ute that I bought last year:

Drives very nice, interior is ultra modern and it has a twin overhead cam straight six cylinder engine.

The XD made about 220kW at the wheels. The ED made about 116kW at the wheels. The BF would make about 140kW at the wheels, although it has never been run on a dyno so I don’t know. At the engine flywheel the Econetic makes 66kW. Not much, but not bad from what Ford call their ‘Duratorq’ turbo diesel 1.6 litre four cylinder engine. The kicker isn’t the power out of the Econetic, but the torque. It makes 200Nm from 1750 revs. That is some crazy shit. It is hard to explain to non-car people exactly how this much torque this far down in the rev range changes the driving experience. It will feel zippy down low and it will keep on pulling. I’ve noticed that Ford has selected far taller gearing for the diesel because it has heaps more torque than the other Fiesta models.

Anyway, there is the low-down torque I can’t wait to experience and the six-speaker stereo that allows me to plug in an iPod. Excellent .

A recent series of posts on the self-proclaimed PR and social marketing blog Mumbrella on the relation between Twitterer’s personal beliefs and their respective professional PR and social marketing personae indicates an interesting way that anxieties around mixing of public and private lives online are still manifest.

The first post was by (whom I assume to be) Tim Burrowes posting on his ‘personal’ section, called Mumbo, of his Mumbrella site on an exchange between a Twitterer, Natalie Swainston, and the SMH trollumnist, Miranda Devine. Burrowes apparently believes the exchange between Swainston and Devine was noteworthy, if not newsworthy, because he perceived that it was an “intriguing insight” into the tensions between “journo-PR relations”.

The second post was in the actual ‘news’ section of Mumbrella, perhaps because the second post was actually about a Twitterer tweeting something of professional consequence (unlike Swainston’s effort): a Twitter employed by a company that has commercial relation with a second company was critical of the environmental impact of the practices of the second company. Again, at stake was Burrowes view that “intemperate tweeting has caused issues for PRs”.

Burrowes makes it even clearer what is at stake in these online exchanges that he perceives trouble public-private lives in a comment to another blog post on the topic:

The problem with that suggested policy [of separate personal and professional online personae] is that it’s naive about how journalists would interpret someone’s personal vs professional persona.

“I’m tweeting in a personal capacity” may be a disclaimer, but it’s not a cloak of invisibility.

If what you say is relevant to your day job and you are identifiable, then you need to treat Twitter as you would any other broadcast medium.

If you don’t want your tweets public, then either protect them, don’t do it in your own name, or don’t tweet stuff that could get you into trouble.

The contradiction of course is that Burrowes is discounting the possibility of separate professional and personal personae for normal Twitterers, but when it comes to Miranda Devine’s trollumnist practice he assumes such a separation, i.e. as suggested by his aside in his first post “(although Dr Mumbo has always considered her to be a satirical creation)”.

So what is going on here? Why is this politically and socially conservative self-disciplined muzzling of one’s online persona being advocated and valorised?

An overly critical perspective would see Burrowes and like-minded PR and marketing types to be prostituting their self-image for the benefit of their clients and their professional interests. The expectations of the ‘self’ are literally collapsed into the expectations of the client. Of course, critical perspectives of marketing and associated industries have long banged-on about how soulless the industry is. This, I think, you could describe as the worst case interpretation.

Support for this interpretation comes from Burrowes treating the two examples above as the same. In the first case the Twitterer had no professional connection whatsoever to Devine. In the second case the Twitterer was actually being critical of a client of his employer. Burrowes has collapsed the two different events into being examples of a general relation between personal and professional Tweet personae. One’s ‘public’ persona must to be disciplined so as to conform to any and all possible expectations of an imaginary client that could potentially be anyone. Therefore, ‘personal’ views – such as those on ‘public’ issues regarding politics or the state of the environment – must be kept under wraps and secret so as not to offend the sensibilities of this potentially-anyone client.

Although there may be some substance to view that marketing professionals are soulless prostitutes, especially when relatively minor skirmishes in the culture wars played out on Twitter are ‘reported’ as noteworthy, if not newsworthy, I prefer to read Burrowes’s anxiety around the public-private distinction as a way to grapple with the pressure of this tendency towards becoming an example of the worse case scenario. Burrowes is actually trying to find a way to maintain a sense of ‘self’ while under pressure to become a mere functionary expression of the imaginary client’s expectation.

It is a very good example of the way that people working within a given profession attempt to grapple with the ethical quandaries of having to satisfy a client’s expectations while maintaining one’s personal political passions. Of course I am not in marketing (the only thing I could market would be the revolution!) but I do know a thing or two about enthusiasm and what it means to mobilise people’s passions. Perhaps a more effective approach rather than a conservative and reactionary separation of personal and professional, to the explicit detriment of the personal, one should seek a better integration of the personal and the professional. Rather than PR and social marketers being disciplined to be worthy of clients, maybe PR and social marketing types should pick and choose clients that are worthy of their talents?

It is the 19th of January and I have now lost just over 20kgs or just under 50 pounds since the 24th of October. I weighed over 124kg and now I weigh 103. That is two months and 26 days, or 87 days in total. 240g (1/2 lb) per day.

Over this period I went home for the Christmas and New Year’s break. It meant I had to contend with my mother’s enthusiasm for feeding me good food. I went to a wedding and many other lovely events that had nice, rich food.

So, how did I do it?

I dieted. With a bit of research I figured out it was easier to remove all fat and sugar from my diet than it was to do enough exercise to eat what I liked. Not that I ate too badly to begin with, but I did enjoy the odd pizza or burger binge.

Then I exercised. I started walking, now I am riding.

THE MATHS

The basic maths are something like this:

1. The basic daily metabolism or Basal Metabolism Rate (BMR) for an adult is about 2000Cal (8368kj). If you go to this nifty site at the University of Sydney it is a basic daily metabolism energy requirement calculator determined by sex, age, weight and height. When I started out at 124kg I had an energy requirement of 2516 Cal (10527 kJ) and now it is 2228 Cal (9322 kJ).

2. For each kilo of fat is around 39000kj. You also lose some lean muscle mass depending on what sort of exercise you do so it is slightly less than this. I use 8000Cal to make the maths easier.

3. The first couple of weeks of dieting I experimented with different meals. I don’t need huge variation. Mostly tuna and rocket/baby spinach wraps, then it became celery and tuna. Snacks were apples and then apples and raw sweet corn cob. The point is that I reduced my caloric intake to below 1000Cal per day. On a perfect diet day it was below 900Cal.

4. I would try to do at least 200-300Cal worth of exercise per day. This is the equivalent of an hour’s walk or 20 minutes on my stationary bike.

The maths basically work out. Needed 2500Cal for basic metabolism had a deficit of 1600Cal and would do 300Cal of exercise, so 1900Cal burned per day or a kilo of fat roughly every 4 days.

To help me figure all this out I have an application on my iPhone called iKeepFit.

THE DIET

The diet for me was an experiment in discipline and patience. I knew dieting all the time would be a total fail so I gave myself two meals off per week to be social. I started off eating what was obviously healthy food, and then began cutting elements out. The below are perfect diet days. I would’ve had about a dozen of these over the 87 days. Most other days were variations of the below. Some days (like Christmas Day!) were AWOL. Plus I had two meals off per week when I was normally eating out. I would often choose the fish option off the menu. A whole pan fired Barra is absolutely delicious!

1. First version.
In the context of an actual day of my early dieting, my diet to begin with was thus:
8x cups of black coffee 8kcals
mother energy drink 208kcals
Celery 6x stalks 62cals
Apples large raw 116cals
tuna in lite oil x2 466kcals
corn, raw, small 62kcals
spinach raw 2x cups 14kcals
corn wraps x6 389kcals
Total consumption 1325kcals

Base metabolic rate -2521kcals
Activity level desk job -504kcals
Exercise -429kcals

Net kilocalories -2129kcals
Weight/gained lost -304g

2. Second version.
I then started to refine the diet. A problem I had is that my digestive system was not agreeing with so much celery, so I introduced the yogurt for breakfast.
8x cups of black coffee 8kcals
Celery 12x stalks 124cals
Apples large raw 116cals
2x tuna in lite oil 466kcals
corn, raw, small 62kcals
Jalna Fat Free Berry yogurt 200g 156kcal
Total consumption 866kcal

Base metabolic rate -2269kcals
Activity level desk job -454kcals
Exercise -280kcals

Net kilocalories -2137kcals
Weight/gained lost -305g

3. Third version.
The third version is basically the same as above except I now add muesli to the yogurt and have kangaroo and spinach salads in the evening. The third version was required because I started to commute to work by bicycle three days a week, plus walking in the evenings and riding on the weekends, and was feeling a bit light-headed.
Spinach raw 120g 28kcals
kangaroo 250-500g 278-556kcals
Free & Fruity Monster Muesli roughly a cup, 100kcals

EXERCISE

I used to be super fit, about 2.5 years ago. I was going to the gym for two hours per day doing an hour of cardio and an hour of weights. It is all documented on my blog. I got my 2km ergo times down to the low 6:20′s, which should give you an idea of how fit I was. A buggered knee from my rugby days, now a buggered left shoulder from an incline bench press gone awry and crotchety ankles and joints from a decade and a half of heaps of junior sport means I need to do low impact exercise.

I realised that my previous extremely fit persona has helped me cope with doing exercise this time around. When you are super fit you rarely work at 100% intensity of your capacity (except for an ergo or something). Now I am about 80% capacity of fitness compared to then. So me working at 90% when riding for example is just over working at 70% of my previous level of fitness. The capacity for the work intensity may not be there but all the necessary techniques for working that hard still are. Here I mean things like controlling my breathing, doing stretches/prep, being comfortable with feeling the ‘burn’ in my lungs and legs, etc. A big part of this is the mental toughness not to have a breather or stop but to keep going. Already knowing that the level of exercise I am doing is 100% achievable makes it easy.

1. Walking.
I walk up to the local shops to purchase the evening meal and food for the next day. This would take an hour. Over Christmas and NYE period with plenty of time to kill I was doing a minimum of 2 hours walking per day, sometimes up to 3.5-4 hours. 220-800kcals.

2. Stationary bike riding.
I have a pretty good Life Fitness bike my brother bought off eBay for me for my birthday last year. I was doing anywhere between 20-40 minutes 2 out of 3 days. 220-500kcals.

3. Cycling.
I now have a pretty good mountain bike that my lady friend bought for me for Christmas. I have attacked riding with gusto. The previous few months of daily activity, especially the long walks over the holiday period prepared me for eventually commuting to work on my bike. My commute is 17.6km, so 35.2km per day, which is roughly 1200kcals each day. I also ride on the weekends for at least an hour or two. I am currently only riding to work for 3 days as I often need my car for work related meetings.

MENTAL
I am pretty hardcore when I do things. I put on weight when I am depressed, content to watch TV and play video games and basically don’t give a fuck what happens. Here are some things I have figured out:

1. Discipline.
As well as an experiment in weight loss, this has been an experiment in discipline. How much control do I have over my body? Over my desires? Over compulsions just to eat that biscuit? I can afford to be less disciplined now because of my bike riding regime, but in the beginning I would not vary from my diet. There was a strange satisfaction when every Friday my co-workers and I would go down to the local burger joint for Friday burgers. I would take my can of tuna and celery sticks. However, i would also have two meals off per week, plus I would often have some sort of variation to the diets. For example, I went through a week of trying protein bars as a supplement to my diet for my riding. They were too expensive however to eat all the time.

2. Enthusiasm.
I treated this process as a challenge and an experiment. I didn’t know what would happen. The basic maths seemed sound and I have been active enough in the past to already have a sense of how my body would react. I enjoy stepping onto the scales everyday and seeing my progress. The sense of satisfaction I feel because I have been disciplined enough to rise to the challenge makes me feel good and makes me feel like further weight loss and the required discipline is not only possible but achievable.

3. Mood.
I treat food as a drug and as a nutritional source. Sugar, caffiene and nicotine are mood enhancers for me. Plus I did not curb my alcohol intake at all, I often have a few very small glasses of red or a beer or two every few days. I will probably stop smoking shortly. I probably won’t give up coffee. Sugar was easy to cut out. The apple and corn cob contain enough natural sugar to enhance my mood during the work day. There is no point getting all cranky at work because you are starving yourself. Eat an apple or some other piece of fruit. The timing of my meals are designed to maximise and affirm my positive mood.
6:20am Yogurt and Muesli, Coffee
8:30am Coffee
9:30am Coffee
10:30am Apple, Coffee
12:00midday Celery and Tuna
1:00pm Coffee
3:30pm Corn Cob, Coffee
4:30pm Coffee
7:30-8:00pm Kangaroo and Spinach

4. Goals.
My first goal was 115kg. Then 110kgs for Christmas. Then 105kgs for my return to work after the Christmas break. Now it is to get down into double digits for my birthday coming up early February. Goals are important, but make them realistic. Again because of my previous experience I was confident in setting some pretty tough weight loss goals.

WHAT IS NEXT?
Next I am going to use my discipline developed as part of my weight loss regime to tackle my finances. I want to pay off my debts and save money to be able to buy a flat. It is going to require some different strategies. I am off to a good start because dieting and riding to work are already good steps for saving money!

When you hit your late twenties or early thirties it is time to take stock of your life and make changes, this is part of that process. You can make changes if you want to. So if you want to, make them.

Outside it is almost too hot too move. Luckily my folks have insulation in the roof, which makes inside bearable. I am sitting here at the computer with the soft roughness of my t-shirt weighing upon my sun burnt shoulders. I’ve got burnt on my epic walks travailing the suburban Perth countryside. I’ve had a lot of time to think while I’ve been in Perth. My big walks have been for exercise but they have also been something of a mind clearer. Some relief, but I am also relentless, so something of a burden. My mind is probably just as fatigued and sun burnt as my body, and my thoughts also weigh upon my shoulders.

Open, public space is weird here. There is so much of it. Drivers drive like tourists, even though they are locals, because there is so much space and the rhythms of traffic seem anestheticised. Yet, there is a paranoid grasp for position within the space, by pedestrians and drivers, like the people of Perth are scared it might somehow all be taken away. The irony is that in cities like Sydney, where there actually isn’t much space, inhabitants quickly learn how to negotiate with strangers far more successfully. The question of space, and I mean beyond geographical space, and how to live with space ethically is a problem of realising that freedom (to move, to live, to be who you want to be) is enabled by constraints. I have been thinking about what constraints I have in my life that enable me.

Maarinke has a wonderful post up on her tumblr blog. She has been incredibly tenacious in her process of unpicking the web of relations between her and the world and assessing them. Most of the time it has been with patience and care, at least for as long as I have been on the scene to witness it.

Speaking with her about all the things in her post is a great challenge for me, and I mean that in an objective, intellectual sense. I have been lucky enough to be basically self-trained in some of the main concepts and philosophies of post-structuralism and for me it isn’t some professional pursuit. I live and breathe and act with a strong ethical commitment derived from all my favourite dead Frenchmen. What is this ethics?

Following Deleuze, it is an ethics of being worthy of the events that befall us. Events are not happenings that happen to things. It is within events that things are formed.When a tree greens, the event ‘to green’ is independent of the tree and in part makes the tree what it is, but it is an event that is repeated in different ways throughout the natural world. Yet, following Derrida (and to a certain extent Deleuze), when we start to enfold the world into us, just as we let the world envelope us in turn, our perspective on events plays an important part in understanding what I would call their majestic grace.

Our lives are a tapestry of events that we will only ever partially grasp. To shift perspective, a task which is normally exceptionally difficult, requires an extreme force of will to let go of those elements and relations in the world that grip us in an immediate and intimate sense and experience the serene tranquility of floating above and beside events. Maarinke’s process of self-reflexivity has been impressive to witness as she has been and continues to be tenacious in her pursuit of such tranquility. It means going to war against the world and against one’s self in the most patient and caring way imaginable.

Deleuze called this process counter-effectualisation. For him events were surface effects of the mixture of bodies and the passions of bodies. Bodies here means every entity in the broadest possible sense. To counter-effect the passage of an event means grasping the singularity of these bodies and their passions in a different way. The simplest way to explain this in the context I am talking about is in the example of the advice about arguing with one’s loved ones. Some people say you should always resolve arguments before going to bed. Other people say you should sleep on it. In both cases there is a relation between urgency and patience determined by one’s proximity to the event of the argument and the event of the argument placed in a much broader context, perhaps of a life or lives or a life shared together in a relationship. The point is that this homely advice attempts to get people to realise that they need a different perspective on the passage of events.

The post-structuralist philosophies that I enjoy and read provide conceptual tools for allowing you to do this in a radical way. We exist in a baroque architecture of events, like a haphazard set of networks seemingly without order or reason. We are part of events that we can trace from the past. Past lovers, past friendships and past responsibilities are all present, still, now, in the way they grasp us sometimes in their wonderful, but often in their terrible holds. We are sometimes doomed to repeat the way we process the world following the causal relations of our actions born of these past events. In this way we repeat the events in different ways with new people and new relationships. All this sounds horrifyingly nihilistic, doesn’t it? Ha! This is not the end of the story, however.

We are not automatons programmed by past events, or we might be, but we have the capacity, through self-reflexive practices, to change the programming of our subconscious even though we may not know what that programming is. The simplest way to do this is to imagine a different future, a future that is made up of events that begin here, now. You want a relationship in the future? That relationship has already started. We have not yet been programmed by future events even though they may appear to be on a continual differentially repeated line with the past. We can intervene in our repetitions. Work to create new events that enable us to affirm who we want to be and who we want to be with.

Some photos from my first excursion around my old neighbourhood. I was feeling a bit diown being back in Perth. I basically didn’t want to be here and was feeling home sick for Sydney. A friend suggested I walk around to the various places that were important for my childhood. She was in Melbourne with her best friend and she was doing something similar.

There has been something slightly cathartic in touring these old sites and seeing all but traces of my own childhood. It at least kept my mind off thinking about missing my Sydney life for a while.

Here is a little diddy we created during our respective lunch breaks. Shall write up a review in a few days when I have time.

Where thee be,
Faraway tree,
In a faraway land,
On faraway sand.

They live in you,
With skin of blue,
Running through trees,
Running and free.

Floating rocks,
And dragon flocks,
Wisdom does grow,
With plants that glow.

But families, friends
It could all end.
These connected lands,
These connected hands.

A great war of all,
Saw thee tree fall,
Falling, fallen, lost,
Losing home the cost.

Yet united we stand,
To defend this land,
Guns against paws,
Bombs against claws.

Love unifies all creatures,
All their differing features.
An old strength is born,
On the new light of dawn.

By Maarinke and I.

Tim Burrows has written up an account of the Toyota Yaris ad affair. The ad itself. Tim’s account follows the timeline of what happened and outlines it with a kind of decision-tree logic that makes it exciting and dramatic as we get to find out how this epic fail was distributed across a number of decisions. This is a far more productive way to account for failure than a juridical mode, which simply seeks to attribute blame (or minimize it) because these complex interactions across a number of actors in the affair (various ad people, agency people, Toyota people, etc) all contributed to the end result.

I posted a comment in response to another commenter, Schaden Freude, who ironically expressed caution about being too critical of the advertising campaign behind the Yaris affair. It annoyed me because it expressed a naïve position that social media was something that everyone has ‘experienced’ but was still trying to figure out. This is nonsense. My original comment:

Nonsense. Using social media is not some big experiment where the outcome is an enigmatic divination of public will and/or stupidity. ‘Experience’ in/with social media is not what is required. What is required is a critical understanding of the specific function of deploying the various ’social media’ tools as part of a well thought-out PR strategy and highly tactical management of these tools as a campaign unfolds.

Brands go viral in a media ecology, ’social media’ is a collective term to describe very different tools to manage the circulation of this brand in the ecology. Without the very active, hands-on tactical management of the virus-brand you simply have a bunch of people ticking boxes for a PR campaign recipe about what social media options they think are a good idea.

Think tending to a brand garden and not baking a brand cake.

Another commenter, sven, asked me to explain what I am talking about, which is fair enough with my mixing of metaphors and hastily-assembled text. (I am busy at work, now doing freelance!!) I don’t really care about the ad. My point is not about the lack of taste or the efficacy of shock-values in viral marketing. My point is about the lazy use of social media. Social media is not an ends, it is a means. (EDIT: Or here for a timely post by Neil Perkin.) What do you with social media? You can:

1) Host the conversation. Discussion about something between interested parties.
2) Extend the event. Off-line reality can be extended online, like friendship networks mapped on facebook, but more specific, so this night out discussed with the actual people that were there (or who would’ve liked to have been there). It gives the discussion an affective glue through an assumed shared sense of purpose.
3) Cultivate enthusiasm. Cultivate, yeah? Like a garden… Social networks online and off-line organise around people’s interests. When you use social media you want to tap into social networks. So you need to understand these interests or the stronger version of interest, enthusiasm. Enthusiasm is a force, it is a resource, and what I wrote my PhD about.

There is little point using it for anything else when current techniques will suffice. Social media is used because the ‘media’ bit serves as part of the infrastructure of the ‘social’ bit.

So if the enthusiasm of people is a resource and harnessing it is contingent on extending their social events by providing the infrastructure for ‘discussion’ (in the broadest sense, sharing stuff, etc), then Toyota’s campaigner strategy should have been to:
1) Target the specific enthusiasms pertaining to the demographics of the market segment they were trying to capture.
2) Then target the specific social media platforms and niche groups of this enthusiasm/interest. Simply setting up a group on Facebook group is like walking into a newsagent and blindly choosing a magazine within which to run advertising. There is myriad number of possible ways to connect with the market segment.
3) Help encourage the rituals of sharing belonging to the cultural formations organised around these enthusiasms and other kinds of activity (producing, distributing, circulation of knowledge, etc.).

Why didn’t they target a niche social group where there is a crossover between rudimentary video production skills and a partial interest in the car? And if they don’t have the production skills? Why not set-up your own website with short video tutorials on how to make videos? Provide a resource that will catch people’s interest in the social media infrastructure of your own making. You could run two competitions. With the other being awarded to the best video about making videos. How many people would want to watch those? Have a forum where people can swap tips about video production, etc. Provide the resources to sow the interest and then cultivate the enthusiasm. Didn’t they already do this with a music DJ/mixing site where you could make your own tunes?

The Yaris campaign management did the complete opposite of this process of cultivation. Instead they ‘did’ social media by assembling all the ingredients assumed to be correct, i.e. Facebook and Twitter, without actually understanding the ‘social’ bit of ‘social media’. The use of ‘social media’ was completely ineffective.