Why did the harrowing personal essay take over the Internet

The ‘strap’ for the Slate article on the rise of the first-person journalism genre asks the question: Why did the harrowing personal essay take over the Internet? But it does not actually answer the question.

Writer Laura Bennet points out the positive social and political shifts of the rise of first person journalism. That there is  “more of a market for underrepresented viewpoints than ever”. They seem to dramatize at the level of genre the relationship between the personal and the political. These are fantastic developments in the contemporary character of mass and niche media. Bennet also indicates the strong negatives:

  • The “first-person economy […] incentivizes knee-jerk, ideally topical self-exposure, the hot take’s more intimate sibling.”
  • Works of first person journalism “seem to be professional dead ends, journalistically speaking […] [r]ather than feats of self-branding”.
  • Pitches all end up sounding like they “were all written in the same voice: ‘immature, sort of boastful.'”
  • They’re predominately popular in a highly gendered part of the market: “many of the outlets that are most hungry for quick freelancer copy, and have the lowest barriers to entry for publication, are still women’s interest sites”. This is of course not ‘bad’. The implication is that first person journalism is a genre that has a very limited market.

But these do not explain why first person journalism has emerged as one of the popular genres of content online. Bennet draws a connection to the personal disclosure mode of Web 1.0’s practices of blogging. That might be true of very early examples of first person journalism online (2005-2009) but seems less true for subsequent generations of writers who simply bypassed the ‘blogging’ era of the internet.

Although they may be using the rhetorical forms of early blog-based first person journalism, the discursive function of the genre I suggest has more in common with celebrity discourse. As David Marshall argues, “celebrities have become the discursive talking points for the political dimensions of a host of formerly private and personal concern” (2009: 27). For example, an analysis of the representation of Slovenian political celebrities taking part in weekly interviews published in mass-market women’s magazine Jana, Luthar (2010) describes a process of personalisation which “involves the construction and representation of famous people and celebrities as individualized human types as the major component of popular discourse” (2010: 696). Luthar is concerned with the discursive articulation of a national Slovenian identity through personal identity characteristics, primarily gender. But we can see how first person journalism is a more general personalisation of what media and communications scholars call ‘public discourse’.

Celebrity discourse is one way to personalise public discourse and the genre of first person journalism is another. (To get more technical, the personalisation of public discourse around social issues through traumatic experience is one way to anchor audiences to affectively resonant ‘issue publics’ and produce click-based audiences as a commodity in the post-broadcast attention economy.) It in part explains why young writers think they are promoting themselves as ‘writers’ when they write and seek publication for works of first person journalism. They think that if their story allows them to  become the center of an issue-based public organised around their experience, then this reflects well on their aspirations for being journalists or media personalities. In effect they become minor issue-based celebrities because of their experience. Instead, I’d emphasise Bennet’s point about the way the ‘click economy’ consumes such aspirants is very useful advice.

Refugees and the Discourse of Compassion

The image of Aylan Kurdi washed ashore has had a dramatic impact on the character of the refugee debate in Australia and elsewhere. Most responses from across the political spectrum have recognised the need for greater compassion in rethinking policy. Radical conservatives like Australian politician Cory Bernardi or media commentator Andrew Bolt have isolated themselves to a few limited talking points as I discuss below. What is clear is that the image of the little boy being picked up delicately by the soldier has managed to change the character of the debate so that instead of debating whether or not these people are ‘migrants’ or ‘refugees’ they have become subject to our compassion.

In media studies we call this a shift in the ‘discourse’, which means that there has been change in the normal social expectations that people have about what can and can not be said. Bernardi has clearly misunderstood the broader context of this shift and is still attempting to address a tiny minority of radical conservatives. The political talking points are now about the appropriate measure of response rather than whether or not those escaping trauma are refugees.

The Australian Prime Minister, Tony Abbott, was attempting  to express his political party’s old policy position in terms of the new discourse as recently as four days ago. He stated that:

We are a country which, on a per capita basis, takes more refugees than any other. We take more refugees than any other through the UNHCR on a per capita basis, but obviously this is a very grave situation in the Middle East.

This is an attempt to frame the current policy in such a way that it responds to the overwhelming demand for compassion. The response to Abbott’s claim was swift. Refugee advocates had used legalistic mechanisms to try to force reluctant Australian governments to take more refugees. Abbott was responding to this version of the refugee discourse. Less than 1% of 14.4 million refugees of concern to UNHCR around the world are submitted for resettlement. Abbott had failed to respond to the new discourse of compassion, which was not couched in a legalistic discourse.

The Australian government has today responded to the current refugee crisis by increasing the intake of refugees and funding contributing to the overall global cause. Abbott has changed the way he talks about the refugees, he has shifted from a legalistic discourse to a discourse of compassion. Note the change in the way he talks about those working to escape trauma for example (from various reports):

This is a very significant increase in Australia’s humanitarian intake and it’s a generous response to the current emergency.

Our focus for these new 12,000 permanent resettlement places will be those people most in need of permanent protection – women, children and families from persecuted minorities who have sought temporary refuge in Jordan, Lebanon and Turkey.

I agree with the Leader of the Opposition that there is an unprecedented crisis. It is, as he said earlier this afternoon, probably the most serious humanitarian crisis that we have seen, the greatest mass movement of people that we have seen since the end of the Second World War and the partition of India.

I can inform the House that it is the government’s firm intention to take a significant number of people from Syria this year. We will give people refuge; that is the firm intention of this government.

It is a response that is now framed in the discourse of compassion.

Media Events as Focusing Events

The power of a single image to cut through and develop into a much bigger media event was explored by McKenzie Wark in his book Virtual Geography (here is a super-condensed version). Wark develops a notion of weird global media events based on what he calls media vectors. Wark’s basic point is that as images circulate across media vectors they  develop into a media event. This is different to the other established definition of a media event organised around ‘mega-events’ that are produced and made for broadcast television (Dayan & Katz 1991). The vector-based media events are far more common now in our era of social media and the power of social media to draw our attention to sinsular images.

Aylan Kurdi’s image becoming a media event is an example of what John Kingdon calls a ‘focusing event’ in the terrain of public policy making. Focusing events are those experiences or occurences that force politicians to attend to them. Kingdon suggests there are two types of focusing events. The first is premised on personal experiences made by policy makers. The second is the impact of powerful symbols. In this case it is an example of both, as expressed by Liberal backbencher Ewen Jones:

You forget how light children are, you forget how small they actually are as they grow. And it’s one of those things that you just saw this poor, lifeless little – lifeless little tot and that really does chill you straight through.

From Borders to Traumas

A clear way the discourse of refugees has shifted is in the terms of the way the crisis is defined. The legalistic way to approach refugees is to define them in terms of national borders and whether or not refugees are fleeing a geopolitical conflict. Radical conservative Cory Bernardi does this, as does conservative media commentator Andrew Bolt. In a recent column, Bolt expresses this conservative talking point about borders in terms of the pursuit of dental health services:

So … what exactly was he “fleeing” when he paid a people smuggler thousands of dollars to bring his family — without safety vests — to Greece, to join that irresistible army of illegal immigrants now smashing through Europe’s borders?

Tima Kurdi explained… “The situation is that Abdullah does not have any teeth…

“So I been trying to help him fix his teeth. But is gonna cost me 14,000 and up to do it …

“Actually my dad, he come up with the idea, he said to me, ‘I think if they go to Europe for his case and for our future, I think he should do that, and then we’ll see if he can fix his teeth’.

“And that’s what I did three weeks ago.” She sent her brother the money for people smugglers.

Now, it is terrible to have no teeth. Awful to be poor. A misery to have your children denied chances.

But can the West really take in not just real refugees, but the Third World’s poor as well, including those in search of better dentistry?

Kurdi’s teeth were damaged because abuse and torture at the hands of both ‘sides’ of the Syrian conflict.

Originally born in Damascus, Mr Kurdi moved to the Kurdish city of Kobane after the uprising against President Bashar-al Assad began in 2011. He says he has suffered at the hands of every side in Syria’s brutal civil war. At the beginning of the anti-Assad revolution, he was tortured by Syrian state security services, while during the Islamic State takeover of Kobane, he was arrested by Isil fanatics and beaten again, this time losing eight of his teeth.

He said he then applied for asylum in Canada, where his sister Fatima lives, but had his case rejected. It was then that he decided to try to take the family to Europe. His attempt last week was his third, the first two having ended with the family being caught and turned back by coast guard vessels.

Radical conservatives are choosing to understand the tragedy of the Kurdi family in terms of the previous legalistic discourse of refugees fleeing across borders from a specific conflict in a geopolitical location. They are choosing to believe that the Kurdi family’s trauma somehow ended once they entered Turkey. The discourse of compassion is organised around the trauma of refugees, not their geopolitical location. The aim of refugee policy should be to reduce the terrible trauma that refugees experience, not perpetuate it.

Aurora and Artificial Intelligence Narratives

Aurora is primarily set on an inter-solar generational starship. What makes the book worth reading (beyond the regular high quality science fiction drama) is KSR’s focus on the emergence of true AI. Fascinating to think about in this era where we seem to be on the cusp of the so-called Singularity, KSR’s approach to AI is relatively unique. The two main ways AI is represented in science fiction:

  • Logic AI: As a logic-based entity that often becomes monstrous when faced with human decisions, think HAL or The Machines from the Matrix. AI dramatises humanity’s transformation by its reliance on technology into something almost vulnerable.
  • Awareness AI: As an awareness-based entity that develops a (post-)human perspective or awareness of itself and the cosmos, Ava of ‘Ex Machina’, most of the AI’s from the Contact universe of Iain M Banks, or the ‘rogue’ AIs, such as Penny Royal, of Neal Asher’s Polity universe. This is the Pandora’s Box version of AI.

These are not clearly defined categories. Skynet would be a combination of both logic and awareness-based AI. The various forms of intelligence that emerge in the multiple Ghost in the Shell films and series would also be a combination too. The AIs in Jack McDevitt’s Academy series seem to be a combination  but it is less clear and AI ‘rights’ is a background social issue in the book series.

  • Narrative AI: KSR develops a third model of AI organised around the narrative. This narrative-based conception of AI has been read by some reviewers as a kind of cheap postmodernism. They read KSR’s representation of the artifacts and traces of the emergence of the narrative-based intelligence as kitsch. They should probably engage with more science fiction with AI characters.

In  Literacy in the New Media Age Gunther Kress (2003) explores the shift from media modes characterised by writing to modes characterised by images. He argues that writing is time-based and associated with narrative, the novel, and is ‘modernist’. Our visual and image-based culture is space-based, characterised by visuality. I often talk about the shift in representations of information with the ‘desktop’ or ‘icon’ based layout of a computer folder location a good example. Kress is critical of competence-based models of literacy premised on standards of expected engagement with different media modes.

What if this historical shift has resulted in readers of Aurora not actually appreciating the creative work that KSR is doing? The narrative mode of AI comes after the logic mode (where Ship is merely a tool for the running of the various systems) and is a constituent part of the awareness mode. KSR implicitly answers the question, why would a logic-based system develop self-awareness?

Ship realises that when something happens there is an infinite number of ways that this happening can be described. Ship is trained in some simple aspects of narratology by the character Devi. Devi pushes Ship to work on isolating the events from what happens in terms of what is important. Appreciating the appropriate ‘sense’ of events has been a key philosophical problem of the 20th Century and in the contemporary era of an over-abundance of information that we are encouraged to attend to makes this an everyday problem. Just how much about the world should we engage with? What matters?

Ship’s approach begins with logic, which it (she?) uses to explore questions of causal sequence and through which it develops schematic appreciations of life aboard itself. ‘Schematic’ in this context is meant in the Kantian sense, whereby Kant sketched out generalisable ‘schemas’ eg of Reason and Beauty. Ship eventually isolates rhythms and cyclical feedback and eventually feedforward loops. On the other hand, humans begin with affect and ‘instinct’, which we use to isolate aspects of our immediate and extend context as mattering.

Ship realises that even causal sequences can be infinite with an appropriate appreciation of what matters. The key moment in Aurora is when Ship moves from awareness to intervention. Ship has isolated what is important not only from the perspective of extracting a narrative from the infinite threads of what happens, but also from the perspective of what should be considered and cared for. Ship works to transcend not only the instinctual character of human motivation, but the schematic maps of the cycles of action and behaviour that are based on these motivations, which are called ‘enthusiasms‘ in the novel. Ship is fundamentally post-human not because of some mysterious ‘hand wavery’ intelligence, which is basically a rearticulation of the instinctual drives to represent the unknowable in terms of a  quasi-religious  mysticism using scientific discourse, but because it is able to map the structural implications of human motivational assemblages. It can peer over the edge of the human finitude and the envelope of received wisdom. Ship also comes to appreciate that if it does not intervene then it and all aboard itself shall perish. Narrative and the ‘next’ of narrative is therefore driven by life, which is the contradiction that Ship has to come to terms with. It has to encourage ‘life’ even though it is not a homoeostatic system.

Conversation Survival Strategies

The ‘conversation survival guide’ is topical at this time of year as many people mix with family and associates that do not hold congruent political and social values. Here are three:

1. How to survive your conservative relatives this Christmas

The piece I wrote last year for SBS: It’s that time of year again: when extended family comes together to laugh, love, and vehemently disagree on political issues. But what to do if you’re progessive, outnumbered and outgunned?

2. BBQ Ammo – How to Handle the Anti-Cyclist

You’re at a BBQ or a dinner party or some kind of social gathering. Conversation turns to you and the fact you like to ride. Quite a bit. Someone hears this and starts giving their two bob’s worth about how cyclists should be charged registration. Cyclists think they can totally disregard road rules. Cyclists shouldn’t be allowed on major roads. In short – let’s ban cyclists from our roads!

3. 12 ways to deal with a climate change denier – the BBQ guide

[It] probably means we’ll be subjected to at least one ranting, fact-free sermon by a Typical Climate Change Denier (TCCD). You know the drill. Make an offhand remark about unusual weather, and five seconds later someone’s mouthing off about how the internet says that climate change is a bunch of rubbish.

So, when you’ve been cornered by your TCCD, what do you do?

The Australian Newspaper Outrage Cycle

Media editor of The Australian, Sharri Markson, has produced an article titled ‘Activism a threat to journalism‘. In it she draws on sources to argue that ‘activist journalism academics’ on ‘social media’ are a threat to journalism. She paraphrases her boss and Australian newspaper editor, Chris Mitchell:

Editor-in-chief of The Australian, Chris Mitchell, said the greatest threat to journalism was not the internet or governments and press councils trying to limit free speech, but the rise of the activist journalist over the past 25 years and the privileging of the views of activist groups over the views of the wider community.

Worse than the figure of the ‘activist journalist’ is the ‘modern journalism academic’. Here Markson introduces a Mitchell quote so as describe the ‘modern journalism academic’ as someone with opinions on political issues:

Mr Mitchell, who has edited newspapers for more than 20 years, said media academics who were vocal about ideological issues on social media were part of the problem.

“This is at the heart of my disdain for modern journalism academics. And anyone who watches their Twitter feeds as I do will know I am correct,’’ he said.

Tens of thousands of people, including journalism students and those starting their career in the industry, follow media academics Jenna Price, Wendy Bacon and journalist Margo Kingston on Twitter. All are opinionated on political issues.

Through its Media section the Australian newspaper is running a small-scale ‘moral panic’ about the loss of efficacy of legacy media outlets, like the print-based Australian newspaper. Most of the people who work at the Australian newspaper have been to university and would’ve more than likely come across the concept of a moral panic. Even if they haven’t, as savvy media operators that should be familiar with the concept.

The concept of the ‘moral panic’ once belonged to the academic discipline of sociology, but has now largely leaked into everyday language. A moral panic is a diagnostic tool used to understand how fears and anxieties experienced by social group often about social change is projected onto and becomes fixated around what is called a ‘folk devil’.

A ‘folk devil’ is a social figure who may be represented by actual people, but functions to gather fear and anxiety. I have a book chapter on the folk devil figure of the ‘hoon’. There are actual ‘hoons’ who are a road safety issue, but the hoon moral panics that swept across Australia 10 years ago were completely out of proportion to the actual risk presented by hoons. The figure of the hoon represented fears and anxieties about how young people use public space particularly in areas with high retiree and tourist populations.

Clearly, the ‘activist journalist’ and ‘modern journalism academic’ are the folk devil figures. What fears and anxieties do ‘activist journalists’ and ‘modern journalism academics’ represent? ‘Social media’ is used as a collective term in Markson’s piece to describe technologies and social practices that threaten not only the commercial existence of the Australian newspaper, but also its existential purpose. As Crikey reported last week, the Australian newspaper is losing money hand over fist, but I think this ongoing effort to attack ‘activist journalists’ and ‘modern journalism academics’ indicates that the anxiety has a greater purchase than mere commercial imperatives in the Australian newspaper workplace.

Sharri 2
An example of ‘print enthusiast’ Sharri Markson’s advocacy work on social media.

Markson has been a vocal activist for print-based publication and it is clear from her advocacy work on social media that she is a ‘print media’ enthusiast. Indeed, Markson and Mitchell could be described as what are the ‘moral entrepreneurs‘ of the ‘moral panic’ in this particular example. A ‘moral entrepreneur’ is a person or group of people who advocate and bring attention to a particular issue for the purposes of trying to effect change. In traditional moral panic theory this is largely local politicians who try to effect legislative change to compensate for the social changes that triggered the moral panic in the first place.

The Australian newspaper’s ongoing response to the perceived existential threat of ‘social media’ (as an inaccurate collective term to describe far more complex and longer term shifts in the media industry) is a useful example for thinking about the cyclical character of these outbursts. They are small-scale moral panics because they never really spread beyond a limited number of moral entrepreneurs. The latest round is merely another example of the media-based culture wars that began with the so-called ‘media wars‘ in the late 1990s. Again, journalism academics were central in the conflict over what counted as ‘journalism’ and/or ‘news’. More recently, the Australian newspaper attacked journalism programs and their graduates.

The ‘Outrage Cycle’

The concept of a ‘moral panic’ is a bit clunky and doesn’t really capture the cyclical character of these ideological battles over perceived existential threats. Creator of the ‘moral panic’ concept, Stanley Cohen, included some critical comments about the concept as a revised introduction to the 2002 third edition of his iconic Folk Devils and Moral Panics book. About the possibility of a “permanent moral panic” Cohen writes:

A panic, be defintion, is self-limiting, temporary and spasmodic, a splutter of rage which burns itself out. Every now and then speeches, TV documentaries, trials, parliamentary debates, headlines and editorials cluster into the peculiar mode of managing information and expressing indignation that we call a moral panic. Each one may draw on the same stratum of political morality and cultural unease and — much like Foucault’s micro-systems of power — have a similar logic and internal rhythm. Successful moral panics owe their appeal to their ability to find points of resonance with wider anxieties. But each appeal is a sleight of hand, magic without a magician. (xxx)

A useful model for understanding the cyclical character of the relation between anxiety (or what we call ‘affect’), greater media attention (or what we call, after Foucault, ‘visibility’) and an exaggerated sense of social norms and expectations is Gartner’s ‘Hype Cycle’ model.


It is not a ‘theoretical’ or even a ‘scientific’ tool; rather, it serves as a kind of rule of thumb about the reception of technological change for the purposes of creating business intelligence. New technologies tend to be hyped so take this into account when making business decisions about risks of investment. (Each year I use the ‘Hype Cycle’ to introduce my third year unit on technological change ; the way it represents technology is useful for understanding social relations and technology beyond technology being an ‘object’.) There is something similar going on with the Australian newspaper’s constant preoccupation with other journalists and in particular the role of journalism academics in society. Rather than the giddy ‘hype’ of the tech press and enthusiasts about technological change, the Australian newspaper’s cycle is organised around ‘outrage’. The Australian newspaper’s ‘Outrage Cycle’ is a useful way to frame how Western societies constantly mobilise to engage with perceived existential threats. The actual curve of the ‘Hype CYcle’ itself is less important than the cyclical character of trigger and response, which is also apparent in ‘moral panic’ theory:

OutrageCycle 2014

I’ve changed the ‘zones’ of the Hype Cycle. ‘Maturity’ did not seem like the most appropriate measure of the X-axis, so I changed it to ‘time’ which Gartner also sometimes uses. I’ve made a table for ease of reference:

Hype Cycle

Outrage Cycle

Technology Trigger

Existential Threat

Peak of Inflated Expectations

Peak of Confected Outrage

Trough of Disillusionment

Trough of Realism

Slope of Enlightenment

Slope of Conservatism

Plateau of Productivity

Plateau of Social Norms


Existential threat: In the case of the Australian newspaper, the existential threat is not so much activist journalists and modern journalism academics, but the apparent dire commercial position of the newspaper and the accelerated decline in social importance of a national newspaper. The world is changing around the newspaper and it currently survives because of cross-funding arrangements from other sections of News Corp. The moral entrepreneurs in this case are fighting for the very existence of ‘print’ and the institutional social relations that ‘print’ once enjoyed. A second example of this involves ‘online piracy’, which serves as a perceived existential threat to the current composition of media distribution companies.

Peak of Confected Outrage: It is unclear who is actually outraged besides employees of News Corp about so-called ‘activist journalists’ and ‘modern journalism academics’ in general. There are specific cases, just like with ‘moral panics’, where specific people have triggered the ire of some social groups. They serve as representative ‘folk devils’ for an entire social identity. Similarly, ‘pirates’ serve as an example of ‘bad internet users’ who are part of the disruptions of the legacy media industry. There is a more sophisticated point to be made about reporting on ‘outrage’ and other affective states like ‘fear’ and ‘anxiety’. They become their own sources of newsworthiness.

Trough of Realism: In the case of the Australian newspaper, this is where legacy media advocates face up to the unfortunate reality of the shifting media industry.  It is not clear to me, at least in this example, that this will actually happen. (Perhaps after the Australian newspaper folds?) In terms of ‘online piracy’ facing reality includes companies like Foxtel currently working to create online client versions of their pay TV business. It is basically at this point that proponents have to ‘face reality’.

Slope of Conservatism: In Gartner’s original version, technologies become adopted and companies learn how to use them appropriately. In the ‘Outrage Cycle’ the Slope of Conservatism is ironically named as it signals social change. In some ways, Markson’s advocacy of ‘print’ is a bad example of this. A better example is the way sports fans learn how to adapt to the commodification of broadcast sporting events.

Plateau of Social Norms: The constant change in social values and relations that have characterised Western societies for the last 300 years continues unabated, indicated by the increasing ‘liberalisation’ of normative social values, but societies often pass thresholds of organisational composition where certain norms are dominant. Heterosexual patriarchal social values and racist social values were normative up until the postwar period in Australia, then they began a very slow process of changing and we are still in the midst of these shifts. Most people who work in the media industry are learning to operate in the new norms that characterise contemporary expectations regarding the production, distribution/access and consumption of media and journalistic content. Recent examples of this include the popularity of the ‘home theatre’ as the most recent evolution of domestic cinema culture that become part of mass popular cultures with the VCR.

The ‘Outrage Cycle’ as a Business Model

In our editorial introduction to the recent ‘Trolling’ special issue of Fibreculture Journal, my colleagues Jason Wilson, Christian McCrea and I wrote:

Major media corporations and tech giants have become bogged down in nymwars, post-hoc jerry-rigging and outright comment bans as they attempt to erase conflict around perenially divisive topics. All the while, as media companies are all too happy to trade on clickbait and outrage, there’s a suspicion that they have appropriated and mobilised the figure of the troll in order to constrain a new outpouring of political speech. Trolling has perhaps displaced pornography as the obscenity which underwrites the demand that the Internet be brought under control.

Jason in particular has emphasised the normative character of particular kinds of outrage. On the topic of a recent research report report from the respected Pew Centre about the normative effect of social media, Jason wrote for the Guardian ‘newspaper’:

In the midst of social media’s perpetual flurries of outrage, we teach one another that the range of acceptable opinion is small, that we are individually responsible for comporting ourselves within these limits, and that the negative consequences are unpredictable, and potentially catastrophic. Accepting cues – from media, government and other authorities – about the dangers of incivility and extremism, we monitor each other’s conduct, ensuring that it doesn’t cross any arbitrary lines.

We can read the perpetual Outrage Cycle of the Australian newspaper as a machine for the production of new normative social values. Without being subsidised by other business areas of the News Corp enterprise, the Australian newspaper would be out of business, so to say that the Australian will inevitably fail is to miss the point that it is already in a state of constant ‘fail’. Unless someone thinks that the Australian newspaper will actually become profitable again (and will do so while its editor-in-chief and media editor are advocating for ‘print’), the social function of the Australian newspaper is not to make money as a commercial journalistic enterprise but to serve a social role that reinforce what its employees perceive to be normative social values.

The Australian newspaper and other News Corp print-based products seemed to be currently organised around using this ‘Outrage Cycle’ as a business model. Isolate a perceived existential threat (religion, class difference, education, etc.) and then represent this on the front page of newspapers in such a way as to create feelings of fear, anxiety and outrage in the community. We know that they do not aim to represent and report on this fear, anxiety and outrage, because otherwise their front pages would be full of articles about readers of their own newspapers.